Business services are a broad range of business operations that don’t produce physical goods. They include advertising, marketing, consultation, logistics (including travel and facilities services), waste handling, staffing services, shipping, administration and security services to name a few.
They are typically intangible and are provided in-house or outsourced from other businesses.
They are a growing industry as more and more companies are looking to outsource some of their services, according to data and research company Statista.
Some common business services are insurance, IT and banking. These help keep businesses operational by covering everything from employee health and life insurance to property and equipment.
These services also allow businesses to scale up and down depending on their needs, making it possible for many smaller organizations to operate efficiently without needing a large team in-house.
They also allow businesses to reach a wider range of customers by offering translation or interpreters for foreign-language services.
Another service that is popular among businesses is pest control, which helps prevent invasive species from invading their workspaces. These professionals work to solve any infestations quickly and ensure the safety of their employees.
Lastly, there are real estate services that are used to help companies find workspaces and negotiate rental agreements. They are often used by companies that prefer to rent their space instead of owning it, like many restaurants or retail stores.
To create a business service, select the Business Services tab and click New. Give the service a meaningful name and select a team that will be associated with it. Finally, configure the incident priority that will affect this business service.